CALL CENTER
Bankruptcy Administration
Broadcast Noticing
Avoidance Claim Collections
Web Site Design

Trumbull understands the importance of communication support in the bankruptcy process. Our experience and vast resources, combined with the latest in call center and interactive voice response technology, provide you with innovative and cost-effective call center services. We will work with you to develop a focused and effective communication strategy to ensure the appropriate media is chosen to effectively communicate with your audience. The following is a representative list of successful programs we offer:

Call Center Programs

  • Dedicated 800 numbers with interactive voice response for disseminating information to creditors, suppliers, and tort claimants among others. Your audience will gain immediate access to bar dates, schedules of claims as well as procedures concerning outstanding invoices, dishonored checks and filing of claims.
  • Interactive voice response technology automates the management and routing of incoming calls. Callers simply select which information they are interested in and thereby reduce the need for transfers. In the event that callers have an unanswered question, experienced and knowledgeable Trumbull Customer Service Representatives stand ready to handle the calls. In addition, we can offer direct routing to your organization for further handling.
  • Predictive dialing technology for outbound calls to conduct surveys or other information gathering projects.

Advertising/Press Release Programs

  • Preparation and publication of all Bankruptcy Notices
  • Prepare Certificate or Affidavit of Publication
  • Develop Press Releases in conjunction with Legal Counsel
  • Printing and mailing of plan related document

 

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