QUALITY CONTROLS
Imaging
Electronic Data Transfer

In addition to the main stay of nightly data back ups and utilization of security software we have instituted various levels of checks and balances to ensure the integrity of our data.

Coding of Mail
Our work flow process involves the use of bar coding on claim forms, ballots, etc. thereby reducing the data entry required when the completed document is returned, increasing the overall accuracy of data captured.


Imaging
All claims and supporting documents are scanned and linked to BCMS. Trumbull’s imaging solution yields quick access, offers immediate cost/benefit justification (i.e. eliminates photocopying & shipping charges), increases productivity thereby reducing costs, renders superior document management support, and provides access to all documents without impacting office space. In addition, imaging affords our clients the flexibility to have images mailed to them electronically, saved to a CD-ROM, or loaded to the client’s network allowing for multiple access points.

Docketing of Claims
We docket each claim by viewing the image of the claim thereby making the docketing process more cost-efficient and once again increasing quality. Our experienced bankruptcy analysts are trained to quickly capture relevant information as well as identify additional information that will be beneficial for the debtor during the claim reconciliation process. All data is then put through a rigid electronic review process by our senior bankruptcy analysts to ensure accuracy.

Acknowledgment Notices
We send acknowledgment notices to all parties filing claims which is another step to help ensure accuracy of the data and reduces the number of inquiries to the debtor, debtor’s attorney, and the court.

Internet Access
Trumbull allows creditors to have access to claim data via the Internet which again provides an additional check of scheduled data and claims filed.

Schedule of Events
Our online schedule of events for each case keeps all professionals involved informed about deadlines and critical dates to permit more efficient project planning.

 

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